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Have a question? Have a look below, don't see your question? Reach out to us at hello@ohjoyloves.com.au and ask away.  

GENERAL

HOW MANY CUP SIZES DO YOU STOCK?
WILL YOU STOCK A LARGER CUP?
WILL YOU STOCK DIFFERENT COLOURS?
WHATS YOUR WARRANTY?

CUP USE & CARE QUESTIONS

HOW TO OPEN AND CLOSE YOUR CUP
HOW TO HOLD YOUR CUP
HOW DO I CLEAN MY CUP?
HOW TO GET RID OF SILICON SMELL?
IS THE CUP DISHWASHER SAFE?
WILL MY CUP LEAK?
WHAT ARE YOUR CUPS MADE OF?
WILL COFFEE STAIN MY CUP?
WHAT IS THE LIFESPAN OF YOUR CUPS?
CAN I RECYCLE MY CUP?
CAN I PUT MY CUP FULL OF LIQUID IN TO MY BAG?
WHAT CAN I PUT IN MY CUP?
COMMON MISCONCEPTIONS
HOW HIGH DO I FILL MY CUP?

SHIPPING

HOW LONG TILL MY ORDER WILL ARRIVE?
I HAVENT RECIEVED MY ORDER YET?
CAN I GET MY ORDER DELIVERED TO MY PO BOX?
MY TRACKING NUMBER ISN'T SHOWING ANY TRACKING?
DO YOU DELIVER WORLDWIDE?

ORDERS

HOW CAN I CANCEL OR CHANGE MY ORDER?
I HAVE RECIEVED A FAULTY ITEM
WHAT IF MY ITEM ARRIVES DAMAGED OR IS LOST IN TRANSIT?

RETURNS & REFUNDS

WHAT SHOULD I DO IF MY REFUND IS INCORRECT?
I PURCHASED AN ITEM THAT IS NOW ON SALE , CAN I GET A REFUND?
I FORGOT TO INCLUDE ANY RETURN NOTE IN MY RETURN, WHAT CAN I DO?

WHOLESALE & COLLABORATIONS.

DO YOU DO WHOLESALE?
DO YOU OFFER WHOLESALE INTERNATIONALLY?
DO YOU DO COLLABORATIONS?

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods